UX AUDIT
Improve your UX to get more customers
Improve Your Website User Experience with a Professional UX Audit
Discover how a UX Audit can optimize your website with information gathering, data analysis, and user behavior insights. Gain valuable insights through Google Analytics, screen recordings and UX best practices for navigation, design, content, and functionality.
Use real user data as the first step in understanding your customers
I will help you gain valuable insights by:
- monitoring the behavior of your visitors
- scanning your website data
- investigating competitors and UX best practices
All UX research insights will be bundled into a UX advisory report with tips, guidelines, visual examples, general advice, and rough wireframe concepts to improve the user experience of your website or webshop. After you’ve received the report we will set up an after-care Zoom call to discuss the document and prioritise your next steps. You will have a concrete to-do list to increase your conversion rate and attract more customers.
Starting price €4450,- excl. VAT
Increase your conversion rate
When you attract a decent amount of monthly visitors to your website but conversion rates are low, it’s time to investigate what the bottlenecks are and improve the user experience.
A professional UX Audit involves information gathering, data analysis, and user behavior insights, which are divided into three parts:
1. Google Analytics Quick Scan
I analyze high-level user data on crucial website pages in Google Analytics. This highlights key observations to identify areas for improvement.
2. Screen Recording Analysis
I identify stumbling blocks by viewing screen recordings of visitors. I follow mouse movements and clicks to validate assumptions, detect behavioral patterns and gain insight into user issues.
3. UX Best Practices Review
And I thoroughly analyze the user experience by personally navigating the website. Get a list of UX guidelines for navigation, design, content, and functionality, among other things.
To see an example: take a look at the UX Audit for Straat Consulaat
Discover how your website visitors move through your website
Based on data from Google Analytics and Smartlook user screen recordings I analyse the user behavior on the most crucial pages of your website.
The screen recordings of your visitors allow us to really see what people do on the website.
By monitoring their mouse movements and clicks I can validate our assumptions, detect behavior patterns and get a clear understanding of which difficulties they currently experience. This way all the proposed solutions in your research report are based on solid UX research and insights.
Quick-wins & BIG wins
The research report includes quick-wins that are relatively easy to implement and ‘big-wins’ that might require more development effort but have the potential to give a big boost to your conversion rates.
To make your next steps more concrete the report also contains visual examples, guidelines, general advice and rough wireframe concepts to clarify what the big-wins could look like.
What you will get
- Kick-off meeting via Zoom.
- General analysis of Google Analytics data.
- Video re-cap + insights of more than 100 user-recordings of the most important user journeys.
- Competitor investigation highlights.
- Quick-win tips & guidelines.
- Big-win concepts.
All assembled in an extensive UX advisory report to give you a kick-start into lowering your bounce rate and increasing the time spent and amount of visited pages on the site to get visitors more interested in what you have to offer. If you would like a sneak peek in the document: request a preview copy.
EXTRA: After you received the report we will set up an after-care Zoom call to discuss the document and prioritise your next steps.
Starting price €4450,- excl. VAT
Want to cut costs?
Skip the research and choose a UX quick-scan instead.
I will do an expert review based on UX best practices to quickly identify areas where users may encounter difficulties and give you actionable feedback to improve the user experience. Based on your request I can focus on a specific area or for instance assess the general website structure and ease of navigation.
The outcome is a report outlining the findings and recommendations for improvements. This includes suggestions for changes to the design, content, or functionality, as well as recommendations for user testing to gather more detailed feedback or focus points in data analyses.
Starting price is €2250,- excl. VAT
Do you have a UX question or potential project in mind?
GET IN TOUCH
Set up a free Zoom-call to tell me about your UX wants & needs
Do you have a UX question or potential project in mind?
GET IN TOUCH
Set up a free Zoom-call to tell me about your UX wants & needs